When You Put the Name Mercy on the Front of Your Building It’s Nice to Know CD & Power and Gillette Generators Have Your Back.
Often in our experience customers become friends and our transactions with them become stories. This is a recent story with a happy ending for all the parties involved.
Since 1872 the Mercy Retirement and Care Center of Oakland California has offered a comprehensive array of services enriching the lives of seniors in the Alameda County community. Over a year ago, the care center and their HVAC contractor, Matrix HG, determined that their generator could no longer provide the necessary power to back up service to their facilities.
As the planning progressed, the Mercy team recognized that they needed a higher level of attention than what they were getting from the generator sales and service company they engaged initially. Joe Cabral, of Matrix HG, knew exactly who could step in to help. [Read more…]